Frequently Asked Questions
Contact the ticket office for any further questions
(401) 865-GOPC | Tickets2@providence.edu
When should I expect to receive my renewal information?
Early Bird renewal information will be distributed via e-mail and by postcard mailing in late January 2016. For those who choose not to participate in the early bird program, renewal invoices will be sent in June 2016.
How do I renew my season tickets?
To participate in the Early Bird program, visit our online box office and sign in to your season ticket account. You will find the 2015-2016 Renewal Deposit Item under the “Buy Tickets” navigation on the left hand side. If you would like to renew over the phone or need assistance accessing your online account, please call (401) 865-GOPC (4672) and we will be happy to help you. We are able to accept Visa, Mastercard, and American Express online or over the phone.
How do I request a relocation, and when will I know that the changes have been made?
You should request a relocation at the time you renew your season tickets. On the shopping cart page, look for the option to request a relocation and click on the link. Enter your request and click “Add to Cart”. Complete the checkout process to renew your seats and submit your request. Relocations will be made following the renewal deadline. All requests will be accommodated based on availability. You will be notified by email or phone about any changes to your seat location.
If you are renewing over the phone, please let the representative know that you would like to place a request to relocate your seats and we will be happy to help you. If you have already renewed your season tickets and need to place a relocation request, please call or e-mail us at email@example.com.
How do I know which part of my payment is tax-deductible?
You will receive a receipt from the college’s advancement office for tax purposes after your entire season ticket balance has been paid. Please refer to the seating chart for the donation amount. Your donation amount is 80% tax deductible.
Will you still offer a payment plan option?
As a benefit of participating in the early bird renewal program, season ticket holders will be able to choose from a five month payment plan (June through October) or paying their balance in full at the time of renewal. Customers who would like to pay in full can choose to be automatically charged the balance on July 15th, 2016. Please make sure to select your preferred payment schedule when you place your renewal deposit.
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